Fiber AI
Monitoring & signals

In-app notifications

Every background job, scheduled run, and credit alert lands in a shared team inbox in the dashboard — zero setup, visible to your whole organization.

In-app notifications

Long-running work shouldn't need babysitting. Batch enrichments, exports, scheduled searches, and lookups all run in the background — and when they finish (or fail), the Notifications bell in the dashboard sidebar tells your team. No polling, no configuration, no wondering whether the export is done yet.

How it works

  • One inbox for the whole organization. Notifications are org-wide: every member sees the same feed, so nobody has to forward "the batch finished" to the person who kicked it off.
  • On by default. Joining an organization is the setup — there's nothing to enable.
  • The bell shows an unread count; clicking a notification takes you to the relevant page (the finished export, the saved-search run, the tracker list).
  • Each event notifies once — duplicate alerts for the same run are suppressed.

What notifies you

AreaYou're notified when
Batch jobsA batch contact enrichment or batch live enrichment finishes — or fails
SearchesAn async combined search, Google Maps search, or local business search completes
LookupsGitHub lookups, GitHub → LinkedIn matching, domain lookups, and social-media lookups finish
ExportsA prospect or company CSV export is ready (or the export failed)
AudiencesAn audience build or enrichment finishes
Saved searchesA saved search run completes (with what changed and what it cost), and a heads-up before each scheduled run
TrackersA tracker list refresh completes, and a heads-up about a day before one is due
Contact revealA contact reveal completes
Job changesA tracked person changed jobs — one notification per person, so each move is actionable on its own
CreditsYour balance runs low (below)

Failures notify too. A batch that errors out is something you want to hear about immediately, not discover at the end of a quiet afternoon — failure notifications look just like completions, with the failure called out.

Credit alerts

When your organization drops to 10% or less of its billing period's credits, you get an in-app alert (and an email). At zero, the wording escalates to out-of-credits. The alerts are deliberately polite:

  • at most 3 per billing period,
  • at least 7 days apart,
  • and skipped entirely when your balance hasn't changed since the last one.

The email version carries an unsubscribe link (org-level). Unsubscribing stops the credit emails only — in-app alerts keep working, so the signal never fully disappears. See Billing & credits for what to do when the alert fires: top-ups, auto top-up, plan changes.

Notifications vs webhooks

Same moments, different audiences:

In-app notificationsWebhooks
ForYour team, in the dashboardYour systems, at your HTTPS endpoint
FormatHuman-readable alertMachine-readable JSON payload
SetupNoneRegister an endpoint and pick events

Most events fire both channels. A few lean one way: saved-search completions are notification-and-email first, and credit alerts don't have a webhook — if your integration needs to react to those, poll the relevant read endpoints.

What you can't configure (yet)

There are no per-category mute switches or per-user notification preferences — the feed is intentionally shared and always-on. The one control that exists today is the credit-email unsubscribe described above. If notification preferences matter for your team, tell us — this section will change when they ship.

Use cases

  • Ops lead running batch pipelines: kick off a 50,000-row enrichment, close the tab; the whole team knows when it lands, including the one who consumes the output.
  • AE waiting on an export: the ads-format CSV announces itself instead of being refreshed for.
  • Admin catching credit burn: the 10% alert arrives while there's still budget to act — and won't nag three times a week while you're deciding.

Credits

Notifications are free — they're a byproduct of work you've already paid for, never a charged operation.

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